Returns & Exchanges
At Wax, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel. If your fit isn't perfect, we are committed to making it right through a simple exchange or full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
Attach the Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing